Returns & Refund Policy

Returns & Refund Policy

Returns

At Snow & Sand, each photography print is carefully produced using premium materials and made to order.

Due to the nature of limited edition and custom-produced artwork, we do not accept returns or exchanges for change of mind.

Please review all product descriptions, dimensions, and framing selections carefully before placing your order.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, we will gladly arrange a replacement or refund.

To report an issue, please contact us within 7 days of delivery and include:

Your order number
Photos of the item
Photos of the packaging and any damage

Please send all enquiries to:
andy@snowandsand.co

Refunds

Once your request has been reviewed and approved, refunds will be processed to the original payment method within 5–10 business days.

If a replacement is preferred and available, we will arrange shipment at no additional cost.

Shipping Issues

Snow & Sand is not responsible for delays caused by:

Postal or courier services
Customs processing
Incorrect shipping information provided at checkout

Please ensure all delivery details are entered correctly before completing your order.

Contact

If you have any questions regarding your order, shipping, or returns, please contact:

andy@snowandsand.co

Thank you for supporting independent photography and fine art prints.

“⭐️⭐️⭐️⭐️⭐️
I couldn’t be happier with my experience ordering from Andy. The whole process was seamless, from selecting the print to delivery, everything felt easy and professional.

The packaging was careful and secure, and when I unwrapped the piece, the quality exceeded every expectation. Now it’s hanging in my living room and it completely transforms the space, friends and family can’t stop commenting on it. Absolutely worth it, and I’ll definitely be back for another.” ”